An Interview with Erin Barsan—Archives & Collections Information Consultant at Small Data Industries.

An Interview with Erin Barsan—Archives & Collections Information Consultant at Small Data Industries.

by Meghan Lyon

This is the seventh post in a new series of conversations between emerging professionals and archivists actively working with digital materials.

Erin Barsan is a Consultant specializing in Archives & Collections Information at Small Data Industries, a private conservation lab and consultancy firm with a mission to “support and empower people to safeguard the permanence and integrity of the world’s artistic record.” She was the NDSR Art Resident (2017-2018) at Minneapolis Institute of Art, and obtained her MSLIS with an Advanced Certificate in Archives from Pratt Institute in 2015. Before attending Pratt, she studied graphic design and photography as an undergraduate at Columbia College Chicago.

 

I was interested in how Erin’s background in art influenced the direction of her graduate coursework and affects her style as a professional. During her BFA program, Erin learned critical thinking and analysis, visual literacy, and intentional decision-making—Erin had a professor who’s frequent critique was  “make no arbitrary decisions!” As an LIS student who’s primary interest was archives, Erin chose to study User Experience (UX), specifically Information Architecture. The principles of UX—designing with the end user in mind, putting yourself in their place, doing research before you design—have very much influenced her working style.

At Small Data Industries, Erin works closely with their clients to craft unique digital preservation and conservation strategies for institutions, private collectors, artists studios, and artist estates. While Erin was the NDSR Art Resident at the Minneapolis Institute of Art (Mia), she helped conceptualize and document a framework for managing and preserving the Museum’s collection of time-based media art. Day-to-day work of digital preservation includes using those visual literacy and UX principles to develop usable documents, employing LIS research skills to find new information, to learn how to complete a task, or to find people with expert skills that you may not have. Soft skills then come in handy to build relationships with those expert individuals.

In discussing some of the challenges of her work, Erin cited the importance of advocacy to combat the invisibility of digital work, and to educate and raise awareness of the ongoing action of preservation, i.e. nothing is every preserved, only being preserved. There is a great need to explain “complicated things in a very succinct way,” to foster support for preservation initiatives and build collaborative relationships with professionals in adjacent fields. Developing good communication skills is crucial to maintaining preservation programs within any institution. Prepare an elevator pitch to explain your job to someone outside the field, and be ready to describe digital archives and preservation in lay terms, and to share knowledge and encourage excitement about the archival endeavor.

The challenges of Erin’s work are also the rewards. As a consultant, Erin frequently works with new clients, and a preservation strategy that works well for one institution may fall flat for another. “In consulting, there’s a lot of similar problems, but every institution is different. It’s always interesting to try and take best-practices and standards and figure out how they can be applied in these unique situations.” For Erin, finding solutions to complex problems is rewarding since it often involves learning new skills and thinking creatively. She also enjoys helping to ensure that time-based media art and digital archives will be accessible and findable in the future, “I find it really gratifying to know that the work that I’m doing is going to make a difference—because I’ve seen the other side of the coin, when things get lost, and how easily information can be lost.”

For students and new professionals entering the field, Erin’s advice: “Get more internships. Everything that you learn in school is great, but hands-on experience is invaluable and is what will get you a job.” And although technical skills will help you get a job, once you’re on the job, soft skills become more important. Take advantage of the professional community, “we have a very generous community. A lot of times we can be reticent to reach out to other professionals in the field, but I know from experience that people want to help. So reach out!”

Share your experiences with your peers, find a way to connect to the larger community, and discuss what you’re learning or working on. This can be at whatever venue or capacity is comfortable for you, whether it’s presenting at conferences, tweeting, blogging, or something else. Keep abreast of what’s happening, join conversations, follow listservs, contribute to working groups. Invite and listen to other people’s perspectives. Finally, don’t be afraid to advocate for your professional development in the workplace. Imposter syndrome is real, don’t sell yourself and your experience short!

Meghan Lyon is completing the 1st year of her MSLIS degree program at Pratt Institute School of Information. She has a BFA from the Cooper Union, School of Art, and is interested in artist archives, museum libraries & collections, and digital preservation.

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A Conversation with Wendy Hagenmaier, Digital Collections Archivist at Georgia Tech

Interview conducted with Wendy Hagenmaier by Colleen Farry in March 2019.

This is the sixth post in a new series of conversations between emerging professionals and archivists actively working with digital materials.


Wendy Hagenmaier is the Digital Collections Archivist at the Georgia Tech Library where she leads the development of workflows for preserving and delivering born-digital special collections. She also manages the Library’s retroTECH initiative. Recently, Wendy shared her experiences as an archivist and some recommendations for new professionals with bloggERS!

When Wendy entered graduate school at the University of Texas at Austin, she did not initially know that her area of focus would be archives. She recalled a presentation by Dr. David Gracy during orientation. “I was captivated by the thought of how records are with you from the time that you’re born and how they’re evidence of your life.” Wendy went on to work in the archives as a graduate student while pursuing her M.S. in Information Studies. In retrospect, pursuing a career in archives was a natural career path for Wendy. As a child, she was always fascinated by objects and the narratives that people attached to them. In this way, Wendy explained how “the past is still present within objects in an archive.”

In addition to managing born-digital special collections, Wendy oversees the retroTECH Library program at Georgia Tech. This initiative provides a place for engagement with vintage hardware and software and modern tools for digital archiving and emulation. As described on the program website: “retroTECH aims to inspire a cultural mindset that emphasizes the importance of personal archives, open access to digital heritage, and long-term thinking.” Wendy hopes the program will continue to grow and expand beyond its space in the library. “The students, in interacting with older technology, can consider how we interact with technology now. They begin to consider the infrastructures that define our records and think about their own engagement with technology.”

Visitors to the retroTech lab have the opportunity to experiment with classic hardware and computer programs. “When people walk into the space they become very emotional and immediately launch into a memory of when they were a kid.” She spoke about the power of that experience and its ability to demonstrate the importance of libraries and archives as preservers of the past. Wendy also shared her thoughts on the importance of making archival work more visible and the challenge of developing models of sustainability within the profession. “We need to be able to communicate the value of our work to people in power who make resource decisions.”

When asked about the dynamic nature of digital archiving and staying up to date on new tools and technologies, Wendy acknowledged, “We will continue to encounter skills gaps in our careers.” To tackle new challenges with technology, Wendy has adopted a collaborative approach, working with colleagues to achieve goals that she might not have had bandwidth to accomplish on her own. “I think, ‘If I don’t learn scripting in the way that I had fantasties of, that’s ok.’ I spend time talking with colleagues that have expertise that I wish I had more time to cultivate.” She added, “there are many great SAA courses, and I’m grateful to benefit from these gap-filling learning opportunities.” Wendy also encourages archivists to explore open-source tools with strong user communities and training resources. For her, it is very motivating to be in a profession where “everyone is very open to sharing their knowledge and capitalizing on the ways that we can support each other.”

Some pieces of advice that Wendy shared for new professionals included staying curious and feeling empowered to question. “Try to maintain that sense of wonder and discovery about technological and socio-technical issues, and feel empowered to challenge them, where necessary. Our field is going to change a lot, and we should encourage each other to push beyond the status quo.” She observed that archivists can’t always control how technologies are developed, but they can think critically about how those infrastructures define our records and practices.

Networking can be challenging for new archivists and veterans alike. Wendy recommended pursuing virtual collaborations and reaching out to regional groups with shared interests. “I found comfort and a genuine connection with smaller working groups, like the ERS steering committee.” Wendy has also done a lot of work regionally. “It’s great to get involved locally to identify areas of commonality to present at regional conferences.”

When asked what she loved most about being an archivist, Wendy said the privilege of working with people that have a shared passion for archives. “I do this because I love it, and I get to work with others who love it as well; feeling that shared passion is very nurturing.”


Colleen Farry is an Assistant Professor and Digital Services Librarian at the University of Scranton where she develops, coordinates, and manages the Weinberg Memorial Library’s digital collections and related digital projects.

An Interview with Elise Tanner – Director of Digital Projects and Initiatives at the University of Arkansas at Little Rock Center for Arkansas History and Culture

This is the fifth post in the Conversations series.

FB_IMG_1535042441997Elise Tanner received her Master’s of Science in Library and Information Science from the iSchool at the University of Illinois in 2015. She was a Resident in the 2017/2018 National Digital Stewardship Residency for Art Information program. For the residency, she worked on a project to build a foundation for the preservation of the Philadelphia Museum of Art’s time-based media art collection. Today, she is the Director of Digital Projects and Initiatives at the University of Arkansas at Little Rock Center for Arkansas History and Culture where she is taking the lead of all things digital.


“Try things.” “[Ask] lots of questions.”

Elise Tanner’s cheery force of will shines through the interviews we have over video chat. Her work in digital archives and preservation so far has been on the edges of the digital preservation map: preservation of Time-Based Media Art at the Museum of Philadelphia and this new position as the Director of Digital Projects & Initiatives at the University of Arkansas at Little Rock Center for Arkansas History & Culture. She admits she doesn’t see her role as an “archivist” necessarily, but a preservationist — even if archival concepts can’t help but inform her work as she considers an upcoming born-digital remote transfer.

We talk about the way archives hold stories, show structural bias, and how cool it would be to incorporate soundscapes in future collections. Tanner is working on collaborative GIS projects with the GIS Lab in the University, getting the Digital Services Lab technology organized, thinking about how to best engage the graduate assistants/apprentices who do much of the digitizing work in the lab, in addition to all the work involved with getting up to speed with a new institution and a new home. The Center itself shares space with the Central Arkansas Library System’s Butler Center for Arkansas Studies, a unique partnership that includes shared reference work in the research room.

When I ask her what advice she has for newer professionals and students, she points to her first internship in an academic library: “It wasn’t what I really wanted [to be a reference librarian].” But it is necessary for people to try things out, see what is in the field, join the listservs and ask (more) questions. Another colleague who made a career change later in life began working at the Center as a graduate student in UALR’s Public History program and has remained at the Center as an Assistant Archivist for the past 10 years.  As for many things, the first attempt will not be your last.

Tanner’s route to digital archives reflects the current social-economic times and her desire to keep learning. After graduating with a BA in Photography from Columbia College in Chicago, she worked for three years at Starbucks before deciding on an online MLIS program to avoid moving. She admits that the program wasn’t really structured towards archival work, but she pulled together the courses needed to obtain a certificate in Special Collections. Tanner worked full time during her MLIS as a digital imaging technician for The School of the Art Institute of Chicago.  This practical component, as well as access to practitioners who could answer Tanner’s many questions, would prove a valuable counter-balance to a mainly online program.

After graduation, Tanner applied for the 2017-2018 residency in the National Digital Stewardship Residency for Art Information, and while her first interview didn’t garner a position with that particular institution, the positive impression she created led to one of the other Resident positions with the Philadelphia Museum of Art. The residency work produced the base for “an approach to digital preservation of time-based media art (TBMA)” for the institution. It also provided Tanner with the opportunity to develop presentation and project management skills, as well as mentorship from other professionals and the residency organizers.

How did she find herself at Little Rock? “The staff here really sold it to me,” Tanner admits. After the usual job application grind and interviewing near-misses, she credits luck and hard work in landing a position that was a good fit for her skills and personality. She almost didn’t apply because the word Director in the title was intimidating, before looking closer at the requested skills and deciding to go for it. The match seems well made.

What are important skill sets for the nascent digital archivist/preservationist to develop according to Tanner? “Communication” she expands: learn to give an elevator speech; how to articulate your vision to a group; stay on top of an overwhelming email inbox; definitely mastering project management; how to prepare for and run a meeting; go to conferences and put yourself out there. Technical skills follow close behind: networks, security, any tools that will make your life easier in terms of communication and project management.  It might all sound overwhelming, but getting practical experience in the field will reveal your personal strengths and narrow down aspects you can work on – careers are a long game, try things – ask more questions.

What does the future hold for Tanner? Publishing her TBMA work is first on her list, but also aspires to one day collect the archives of the local Rock Town Roller Derby league, and eventually greater embedment with the local community. So definitely keep your eye out for more from this upcoming digital preservationist.


profile5Author Bio: Meghan Whyte is a former public librarian who currently works as a government records reappraisal archivist for Library and Archives Canada.

“A Trial by Fire Process”: Digital Archiving at the State Historical Society of Missouri (Interview with Elizabeth Engel)

This is the fourth post in the Conversations series

Founded in 1898, the State Historical Society of Missouri (SHSMO) “collect[s], preserve[s], publish[es], exhibit[s], and make[s] available material related to all aspects and periods of Missouri history” (The State Historical Society of Missouri, “About Us”). Supporting this mission is a large staff that includes thirty-five full-time and twelve part-time employees, two research fellows, and a large number of volunteers and interns who work in one of SHSMO’s six Research Centers (The State Historical Society of Missouri, “About Us”). My interviewee, Senior Archivist Elizabeth Engel, serves at the Columbia Research Center on the University of Missouri campus. Elizabeth and her colleagues work to make SHSMO’s collections (e.g. the National Women and Media Collection) accessible to a wide variety of patrons, including film creators, reporters, and researchers from all walks of life.

Elizabeth’s entry into the archival field was due partly to happenstance. After enrolling in the University of Iowa’s (UI) School of Information Science, Elizabeth expected to work in public libraries—especially because she had worked in similar settings during her high school and college years. However, she seized upon an opportunity to complete a work-study assignment at the Iowa Women’s Archives (at the University of Iowa) and promptly discovered a passion for archives. After graduating from UI in 2006, SHSMO initially hired her as a Manuscript Specialist—and the rest is, well, history (The State Historical Society of Missouri, “SHSMO Staff”). As the senior archivist for the Columbia Research Center, Elizabeth’s day-to-day work involves processing collections; fulfilling various public services responsibilities, and developing biographical histories of Missouri’s most well-known citizens. Her greatest responsibility, however, is overseeing the Columbia Research Center’s accessioning efforts—particularly as it pertains to digital content.

Elizabeth’s Research Center has seen a marked increase in the amount of born-digital material that it takes in each year. This point is exemplified by SHSMO’s recent acquisition of Senator Claire McCaskill’s papers, which consists of approximately 3.25 cubic feet AND two terabytes of data. To tackle the challenges of managing such content, Elizabeth and her staff have employed a variety of tactics and tools. While MPLP-inspired collection-level descriptions have sufficed for physical collections, Elizabeth noted that digital content requires a more in-depth description for access and preservation purposes. Elizabeth’s work on other projects—such as the processing of the Missouri Broadcasters Association Radio Archives Collection—reinforced the importance of flexibility, as exemplified by her arrangement tactics (recordings are organized by call sign, and further accruals are added to the end of the finding aid) and description efforts (“some of the file names were in ALL CAPS and I decided to retain that for the time being as well…perhaps it will aid in retrieval).

This theme of flexibility emerged when Elizabeth discussed the different digital archiving tools that SHSMO staff have employed: Duke University’s DataAccessioner and Microsoft Excel spreadsheets (to create and organize metadata); various storage spaces, including network attached storage (NAS) units and a dark archive (both of which are accessible only to certain staff); thumb drives, used to deliver content to patrons; a Microsoft Access database, which serves as the institution’s collection management system; and BitCurator, which SHSMO staff set up to tackle larger and more complex collections (e.g. Senator McCaskill’s papers). Overall, effectively and efficiently managing these digital resources has been “a [constant] trial by fire process,” given the somewhat volatile nature of the digital archives field. In the future, Elizabeth hopes that SHSMO will adopt more user-friendly and compatible software—such as Archivematica and/or Access to Memory (AtoM)—to fulfill its mission. In fact, Elizabeth emphasized that finding such tools—especially cost-effective tools—represents one of the greater challenges facing modern archivists.

For the aspiring digital archivist, Elizabeth recommended seeking out practice-focused learning opportunities. To complement her largely theoretical UI coursework, Elizabeth completed the Digital Archives Specialist (DAS) certificate; scans the field for published literature; and engages in other professional development efforts. She further recommended the workshops provided by Lyrasis as another opportunity to deepen one’s digital preservation knowledge. Elizabeth explained that the twenty-first-century digital archivist must remain flexible and commit to continual learning to stay on top of the field’s recent developments. She also emphasized that these same professionals must also be given sufficient time to learn and experiment with tools and workflows.

Before we digitally parted ways, Elizabeth offered one final and—in this writer’s opinion—exceptionally solid advice:

“You’re going to make mistakes and that’s okay. The DAS courses drilled it into me that ‘Doing something is better than nothing.’ Standards/tools are going to change and you can’t predict that. Sometimes all you can do is digital triage with the resources/time you have, so don’t let the doing things perfectly be the enemy of the good.”



Gentry_Photo_2018.jpgAuthor Bio: Steven Gentry is the Archives Technician for the St. Mary’s College of Maryland Archives. His responsibilities include processing collections and building finding aids; assisting with web and email archiving efforts; and researching tools and best practices pertaining to digital archives and electronic records.

 


An Interview With Caitlin Birch — Digital Collections and Oral History Archivist at the Rauner Special Collections Library, Dartmouth

Interview conducted with Caitlin Birch by Juli Folk in March 2019

This is the third post in the Conversations series

Meet Caitlin Birch

Caitlin Birch is the Digital Collections and Oral History Archivist for the Rauner Special Collections Library at Dartmouth College in Hanover, New Hampshire: she sat down with Juli Folk, a graduate student at the University of Maryland-College Park iSchool, who is pursuing an archives-focused MLIS and certificate in Museum Scholarship and Material Culture. Caitlin’s descriptions of her career path, her roles and achievements, and her insights into the challenges she faces helped frame a discussion of helpful skill sets for working with born-digital archival records on a daily basis.

Caitlin’s Career Path

As an undergraduate, Caitlin majored in English, concentrating in journalism with minors in history and Irish studies. After a few years working as a reporter and editor, she began to consider a different career path, looking for other fields that emphasize constant learning, storytelling, and contributions to the historical record. In time, she decided on a dual degree (MA/MSLIS) in history and archives management from Simmons College (now Simmons University). Throughout grad school, her studies focused on both historical methods and original research as well as archival theory and practice.

When asked about the path to her current position, Caitlin responded, “To the extent that my program allowed, I tried to take courses with a digital focus whenever I could. I also completed two internships and worked in several paraprofessional positions, which were really invaluable to preparing me for professional work in the field. I finished my degrees in December 2013 and landed my job at Dartmouth a few months later.” She now works as the Digital Collections and Oral History Archivist for Rauner Special Collections Library, the home of Dartmouth College’s rare books, manuscripts, and archives, compartmentalized within the larger academic research library.

Favorite Aspects of Being an Archivist

For Caitlin, the best aspects of being an archivist are working at the intersection of history and technology; teaching and interacting with people every day; and having new opportunities to create, innovate, and learn. Her position includes roles in both oral history and born-digital records, and on any given day she may be juggling tasks like teaching students oral history methodology, working on the implementation of a digital repository, building Dartmouth’s web archiving program, managing staff, sharing reference desk duty, and staying abreast of the profession via involvement with the SAA and the New England Archivists Executive Board. “I like that no two days are the same,” she shared, adding, “I like that my work can have a positive impact on others.”

Challenges of Being an Archivist

Caitlin pointed out that aspects of the profession change and evolve at a pace that can make it difficult to keep up, especially when job- or project-related tasks demand so much attention. She also noted other challenges: “More and more we’re grappling with issues like the ethical implications of digital archives and the environmental impact of digital preservation.” That said, she finds that “the biggest challenge is also the biggest opportunity: most of what I do hasn’t been done before at Dartmouth. I’m the first digital archivist to be hired at my institution, so everything—infrastructure, policies, workflows, etc.—has been/is being built from the ground up. It’s exciting and often very daunting, especially because this corner of the archives field is dynamic.”

Advice for Students and Young Professionals

As a result, Caitlin emphasized the importance of experimentation and failure. “Traditional archival practice is well-defined and there are standards to guide it, but digital archives present all kinds of unique challenges that didn’t exist until very recently. Out of necessity, you have to innovate and try new things and learn from failure in order to get anywhere.” For this reason, she recommended building a good professional network and finding time to keep up with the professional literature. “It’s really key to cultivate a community of practice with colleagues at other institutions.”

When asked whether she sets aside time specified for these tasks or if she finds that networking and research are natural outputs of her daily work, Caitlin stated that networking comes more easily because of her involvement with professional organizations. However, finding time for professional literature and research proved more difficult, a concern Caitlin brought to her manager. In response, he encouraged her to block 1-2 hours on her calendar at the same time every week to catch up on reading and professional news. She remains grateful for that support: “I would hope that every manager in this profession encourages time for regular professional development. It may seem like it’s taking time away from job responsibilities, but in actuality it’s helping you to build the skills and knowledge you need for future innovation.”


SAA-bloggERS-headshot-Juli_Folk

Juli Folk is finishing the MLIS program at the University of Maryland-College Park iSchool, specializing in Archives and Digital Curation. Previously a corporate editor and project manager, Juli’s graduate work supplements her passions for writing, art, and technology with formal archival training, to refocus her career on cultural heritage institutions.

An Interview with Erica Titkemeyer – Project Director and AV Conservator at the Southern Folklife Collection, UNC

Interview conducted with Erica Titkemeyer by Morgan McKeehan in March 2019.

This is the second post in a new series of conversations between emerging professionals and archivists actively working with digital materials.


Erica is the Project Director and AV Conservator at the Southern Folklife Collection, in Wilson Special Collections Library at the University of North Carolina at Chapel Hill’s University Libraries.Erica Titkemeyer

Tell us a little bit about the path that brought you to your current position.

As an undergrad I majored in Cinema and Photography, which initially put me in contact with many of the analog-based obsolete formats our team at UNC works to digitize now. It was also during this time when I saw how varied new proprietary born-digital formats could be based on camera types, capture settings, and editing environments, and how these files could be just as problematic as film and magnetic-based formats when trying to access content over time. Whether projects originated on something like DVCAM or P2 cards, codec and file format compatibility issues were a daily occurrence in classes. After undergrad I went through NYU’s Moving Image Archiving and Preservation program where courses in digital preservation helped instill a lot of the foundational knowledge I use today.

After grad school, I spent 9 months in the inaugural National Digital Stewardship Residency cohort in Washington, D.C., where I worked at Smithsonian Institution Archives to explore digital preservation needs and challenges of digital media art.

My current position is primarily concerned with the timely digitization, preservation and access of obsolete analog audiovisual formats, but our digital tape-based collections are growing, and there are many born-digital accessions with a myriad of audio and video file formats that we need to make decisions about now to ensure they’re around for the long term.

What type of institution do you currently work at and where is it located?

I work within Wilson Special Collections Library at the University of North Carolina at Chapel Hill’s University Libraries. I am situated in the Southern Folklife Collection, which holds the majority of audiovisual recordings in Wilson Library; however my team has expanded to work with all audiovisual recordings in the building as part of a new Andrew W. Mellon grant, Extending the Reach of Southern Audiovisual Sources: Expansion.

What do you love most about working with AV archival materials?

I’ve always been excited to learn about moving image and sound technologies and how they fit into historical contexts. Even if I know nothing about a collection except for the format, there’s enough there to understand the time and circumstances the recordings were created in. This is just as much the case for born-digital audiovisual files as it is for analog. We’ve seen file formats, codecs, and recording equipment go by the wayside, and so they exist as markers of a particular time.

What’s the biggest challenge affecting your work (and/or the field at large)?

Current and future digital video capabilities can provide a lot of options for documentarians and filmmakers, which is great news for them, but it also means there’s going to be a flood of new file formats with encodings and specifications we have not dealt with, many of which will already be difficult to access by the time they make it to our library because of planned obsolescence. We’ve already started to see these collections come in, and it’s impossible to normalize everything to our audiovisual target preservation specifications while still retaining quality for various reasons. Fortunately, there are a lot of folks thinking about this who are building some precedent when it comes to making decisions about the files. Julia Kim at Library of Congress, Rebecca Fraimow at WGBH, and I have also done a couple panel talks on this and recently put out an article through Code4Lib on this topic (https://journal.code4lib.org/articles/14244).

What advice would you give yourself as a student or professional first delving into digital archives work?

Everything can seem very overwhelming. There are a lot of directions to take in audiovisual preservation and archiving, and digital archiving and preservation is the shiny new frontier, but there’s a lot to gain by starting with what you know and taking it from there. I think building my knowledge and expertise in analog preservation risks inevitably helps me in tackling some of the more challenging aspects of born-digital audiovisual preservation.


Morgan McKeehanMorgan McKeehan is the Digital Collections Specialist in the Repository Services Department, within the University Libraries at the University of North Carolina at Chapel Hill. In this role, she provides support for the management of and access to digitized and born-digital materials from across the Libraries’ special collections units.

An Interview with Amy Berish – Assistant Archivist at the Rockefeller Archive Center

by Georgia Westbrook

This is the first post in a new series of conversations between emerging professionals and archivists actively working with digital materials.

Amy Berish is an Assistant Archivist at the Rockefeller Archive Center in Sleepy Hollow, New York. There, she is a member of the Processing Team, working on processing collections that cover a wide range of philanthropic history and a variety of materials. A recent graduate of the University of Pittsburgh Master of Library and Information Science program, Amy has generously shared her path and experiences with bloggERS!

Amy began working in her local library when she was 14 and went on to major in library and information science as an undergraduate. While there and throughout graduate school, she worked at the university library, took various internships, and worked for school credit at the preservation lab, all in an effort to find her place in the library and archives world.

In her current role at the Rockefeller Archive Center, she works as part of a larger staff to process incoming collections in both paper and digital formats. The Rockefeller Archive Center collects materials related to the Rockefeller family, but also several other large philanthropic organizations, including the Ford Foundation, the Near East Foundation, the Commonwealth Fund, the Rockefeller Brothers Fund, the Henry Luce Foundation, and the W. T. Grant Foundation, among others. While she shied away from working with digital formats and learning coding skills during college, she has had the opportunity to pursue that work in her current role and has embraced the challenges that have come with it.

“I feel like digital work is the biggest challenge right now, in both the work I am doing and the work of the broader archival profession,” she said. “Learning to navigate the technical skills required to do some of the work we are doing can be especially daunting. Having a positive attitude about change and a willingness to learn is often easier said than done – but I also think these two factors could help make this type of work seem more doable.”

Amy has found support in her teams at the Rockefeller Archive Center and in the archives community in and around New York City. For example, Digital Team members at the Rockefeller Archive Center reminded her that it would be ok to break things in the code, and that they would be able to fix it if she wanted to experiment with a new way of scripting. She has also found support in online forums, which have allowed her to connect to others doing related work across the country.

Beyond scripting, part of her position requires her to deal with formats that might be obsolete or nearly so, and to face policy questions regarding proprietary information and copyright. Like coding however, Amy has used her enthusiasm for learning new skills as an asset in facing these challenges.

“I love learning new things and as a processing archivist, it’s part of my job to continue to learn more about various topics through each collection I process,” Amy said. “I also get the opportunity to learn through some of the digital projects I am working on. I have learned to automate processes by writing scripts. I have also had a lot experience lately working with legacy digital media – from optical disks and floppies to zip disks and Bernoulli disks – it has been a challenge trying to get 10-year-old media to function properly!”

As a new professional, Amy was quick to mention some of the challenges that archivists can face at the beginning of their career. Still, she said, a pat on the back for each small step you take is well-deserved. She cited one of her graduate school professors, who encouraged her to cultivate an “ethos of fearlessness” when facing technology; she said the phrase has become a mantra in her current position. Since that, Amy acknowledged, is easier said than done, especially while you’re still in school, she has three other pieces of advice to share for others just starting out in digital archives work: Take the opportunities you’re given, always be ready to learn, and don’t be afraid digital work.


Georgia Westbrook is an MSLIS student at Syracuse University. She’s interested in visual resources, oral histories, digital publishing, and open access. Connect with her on LinkedIn or on her website.